Challenge
Yvonne Lee / Chief Data & Ai Officer, Starr (Pending client approval) ECS preparation cut from hours to minutes Fine-tuned AI models with structured validation. Expanded capacity Capabilities Utilized • Generative AI • Data Engineering • Model Fine-Tuning & Validation • Azure OpenAI
Solution
Starr partnered with Fog Solutions to deploy StarrGPT, an Azure AI-powered platform that automates ECS creation for high-value claims. The solution aggregates data from multiple sources, applies fine-tuned models with structured validation to achieve 90%+ accuracy, and reduces ECS preparation time from 3–4 hours to 15–20 minutes. StarrGPT integrates with Starr’s claims system, enabling scalable, audit-ready summaries that boost productivity and create a foundation for broader AI-driven claims automation.
Results
70% workload reduction
ECS preparation cut from hours to minutes
90%+ accuracy
ECS handling scaled by 200–300%
