Challenge
Arctic Glacier produces and delivers over 2 billion pounds of premium ice each year to supermarkets, mass merchants, grocery stores, and other commercial partners.
Historically, the company relied on a mix of proactive customer orders and routine delivery routes to keep ice merchandisers stocked. But without visibility into real-time inventory levels, this approach often led to inefficiencies - overservicing some locations, underservicing others, and driving up operating costs in the process.
Arctic Glacier needed a smarter, data-driven way to optimize fulfillment across its network.
Solution
Nimble Gravity evaluated both off-the-shelf and custom IoT solutions, developing a comprehensive ROI model to guide investment. Based on this analysis, we recommended a best-fit IoT strategy, including a roadmap for rollout. By equipping merchandisers with real-time monitoring capabilities, the business gained instant insight into stock levels and customer buying patterns. This allowed Arctic Glacier to shift from a static delivery model to a responsive, demand-led approach.
Results
9M Annual cost savings
Major reductions in capital equipment, labor, fuel, insurance, and customer service overhead.
Improved customer experience
Merchandisers stay stocked automatically, ensuring customers receive ice when they need it.
Smarter fulfillment decisions
Real-time visibility into end-customer usage patterns enabled better delivery timing and reduced waste.
