Challenge
For a commercial insurer writing multi-billion-dollar premium volume each year, even a modest gain in underwriting speed or accuracy moves real money. Thousands of broker submissions arrive each year as inconsistent, unstructured attachments — spreadsheets, scanned forms, and multi-language PDFs. Underwriters manually triaged, extracted, and re-keyed every field before an account could even be scored, leaving strong risks missed or declined late.
Solution
Nimble Gravity designed and built an end-to-end agentic submission-intake platform on Microsoft Azure AI Foundry. Specialized agents classify, extract, enrich, score, and communicate end to end, while underwriters review only the exceptions inside a purpose-built human-in-the-loop console. On complex, high-dollar commercial risk, that speed and consistency compounds into meaningful bottom-line impact, even when the underlying percentage gains look modest.
Results
100% of submissions scored the moment they arrive
Thousands processed automatically and prioritized by risk, with zero opportunities lost to slow triage
65% faster on the most complex submissions
10-15% faster overall, even as multi-language, cross-border volume kept climbing
Every underwriter onboarded across 9 countries
Phased rollout & training reached every team, everywhere the platform runs
Production platform now being reused
for claims and impairment automation, accelerating expansion beyond underwriting
